Ethiopian Airlines Awarded 4 Star Skytrax Rating

10 Nov 2017

Africa’s largest airline group, Ethiopian Airlines, was awarded Skytrax 4-Star certification at a special ceremony, hosted by the Ethiopian Embassy, in London on November 8, 2017.

Skytrax, the most prestigious international air transport standards and quality rating organization, operates certified airline rating – a global airline standards ranking program. Ratings are determined through direct and professional auditing and analysis of the quality of service standards. Ethiopian Airlines now joins the likes of British Airways, Qantas and Emirates as a global 4-star player in the international airline arena.

On presenting the certificate, Edward Plaisted, CEO Skytrax said, “Ethiopian Airlines is the flag carrier for Ethiopia and as such is responsible for delivering the hospitality and culture of a country.  If you flew with the airline 5 years ago and again today it is like flying with a completely different airline. The last 2 years in particular have seen a metamorphosis in terms of new aircraft coming in.”

While receiving the certificate, Group CEO Ethiopian Airlines, Mr. Tewolde GebreMariam, remarked, “The 4 Star recognition by Skytrax is a significant milestone in the long history of Ethiopian Airlines. As a customer focused airline, it is extremely gratifying that our hard work to ensure high level of customer satisfaction at all times through a consistent delivery of global standard product and superior level of service has borne fruit.

4 Star Airline certification is one of the overarching goals and a critical successor factor of our 15 years strategic roadmap, Vision 2025. Although we have been receiving many prestigious awards from all corners of the world for our superior customer services on the ground and in the air, this rating certifies the global standards of our products and service delivery through professional audits. I wish to thank all the hardworking 12,000+ members of the Ethiopian family for this great success.  At the same time, this prestigious rating reminds us all that Skytrax 4-Star Rating is a great honor and also a great responsibility to always meet the high expectations of our esteemed customers”

Ethiopian Airlines is a multi-award-winning airline and has previously received Skytrax World Airline Award for Best Airline Staff in Africa, two times and earlier in 2017 Ethiopian received Skytrax World Airline Award for Best Airline in Africa.

—ENDS—

 About Ethiopian Airlines

Ethiopian Airlines (Ethiopian) is the fastest growing Airline in Africa. In its seven decades of operation, Ethiopian has become one of the continent’s leading carriers, unrivalled in efficiency and operational success.

Ethiopian commands the lion’s share of the pan-African passenger and cargo network operating the youngest and most modern fleet to more than 90 international destinations across five continents. Ethiopian fleet includes ultra-modern and environmentally friendly aircraft such as Airbus A350, Boeing 787, Boeing 777-300ER, Boeing 777-200LR, Boeing 777-200 Freighter, Bombardier Q-400 double cabin with an average fleet age of five years. In fact, Ethiopian is the first airline in Africa to own and operate these aircraft.

Ethiopian is currently implementing a 15-year strategic plan called Vision 2025 that will see it become the leading aviation group in Africa with seven business centers: Ethiopian Domestic and Regional Airline; Ethiopian International Passenger Airline; Ethiopian Cargo; Ethiopian MRO; Ethiopian Aviation Academy; Ethiopian In-flight Catering Services; and Ethiopian Ground Service. Ethiopian is a multi-award-winning airline registering an average growth of 25% in the past seven years.

Latest News

Browse all
In just three weeks, Ethiopia made history with the elevation of women to top government posts: a cabinet reshuffle saw a gender-balanced cabinet with women taking up half the ministerial posts, the first female president and first female supreme court president. These measures are part of Prime Minister Abiy’s latest reforms since taking office and are huge milestones in Ethiopian…
19 Nov 2018
Ethiopia’s three weeks of historic firsts
Alex Lewis, a quadruple amputee whose life changed five years ago when he contracted Strep A with Septicaemia and Toxic Shock Syndrome, which then led to amputation of all his limbs, is embarking on a monumental challenge. Alex is hoping to climb one of Africa’s tallest mountains – Ras Dashen in Ethiopia. For two weeks in January, Alex is going…
13 Nov 2018
Quadruple amputee to scale Ethiopia’s highest mountain
Prime Minister Abiy Ahmed paid a working visit to Europe from 30 – 31 October, which saw him in France and Germany. However, the highlight of the visit was on 31 October in Frankfurt, where more than 15,000 Ethiopians from all over Europe braved the cold for the Prime Minister's first address to the Diaspora in Europe.
8 Nov 2018
PM Abiy’s memorable visit to Europe
On 1st November, the Parliament appointed Meaza Ashenafi, one of Ethiopia's most seasoned lawyers and a prominent women rights activist, as the country's first female Supreme Court President. This follows the appointment of the country's first female president and a gender-balanced Cabinet.
5 Nov 2018
First woman to head Supreme Court
In yet another historic move, and just days after PM Abiy named a new gender-balanced Cabinet, Ambassador Sahle-Work Zewde has been appointed as the fourth President of Ethiopia, replacing Dr. Mulatu Teshome. The decision was made by a unanimous vote during a special joint session of Ethiopia's parliament.
25 Oct 2018
Ethiopia elects first female President
On 16th October, more than 200 delegates comprising members of parliament, analystts, investors, the media and others, gathered in London for the UK-Ethiopia Trade and Investment Forum, aimed at boosting bilateral trade between Ethiopia and the United Kingdom.
22 Oct 2018
UK-Ethiopia Trade and Investment Forum affirms Ethiopia is open for Business
The Ethiopian Diaspora Trust Fund official website www.ethiopiatrustfund.org is now live and taking donations, as of October 22. The Advisory Council urges all interested in advancing freedom, democracy, human rights and good governance, and the EDTF to make their USD$1 contributions.
22 Oct 2018
Ethiopian Diaspora Trust Fund goes live
As part of ongoing reforms taking place in the country, Prime Minister Abiy Ahmed named a new Cabinet on 16th October, with half the posts being taken by women – a historic first for Ethiopia, and Africa in general. The cabinet reshuffle saw the number of ministerial positions reduced from 28 to 20.
19 Oct 2018
Women take centre stage in Prime Minister Abiy’s Cabinet reshuffle
Addis Fine Art presented a solo exhibition by Ethiopian Artist, Addis Gezehagn, for the 2018 edition of the 1-54 Contemporary African Art Fair, which took place between 4th and 7th October at Somerset House, London. [caption id="attachment_4494" align="aligncenter" width="800"] Addis Gezehagn, Floating City X, 2018, Acrylic on Canvas, 146 x 222 cm. Courtesy Addis Fine Art [/caption] The solo exhibition…
15 Oct 2018
Addis Fine Art showcases Ethiopian art at 1-54 Contemporary Art Fair in London
On 2nd October, the Scientific Exploration Society commemorated the 50th anniversary of the exploration of Ethiopia’s Blue Nile River at a special event at the Royal Geographical Society in London. Mr Fekadu Beyene, Head of Diaspora Affairs (Chargé d’Affaires) attended on behalf of the Embassy and was joined by some of the members of the expedition and a number of…
8 Oct 2018
50th anniversary of the first Blue Nile expedition commemorated